Disconnect any additional devices and run the motor without load to check if it operates normally. Ensure the brake is connected to a 24V power supply and is released.

Yes, customization is supported. We have successfully developed smart motors capable of operating in vacuum environments and starting at extreme temperatures as low as -55°C. For custom solutions, please discuss your specific requirements with us.

Yes, you can use the JV command to set the jog speed and the BG command to execute the motion. To stop the motion, use JV=0 followed by the BG command.

Here are several methods to switch back to PTP mode (any of these will work):

• Set PA2000;+ BG; (where 2000 is an example value).
• Set PR2000;+ BG; (where 2000 is an example value).
• Use ST;(wait for the motor to stop), then set SP1000; + PA2000; + BG;.
• Use JV0;+ BG; (wait for the motor to stop), then set SP1000; + PA2000; + BG;.

• Red: Error (check the motor for more details).
• Green: Normal operation.
• Yellow (Red + Green): Busy (indicates CAN messages are being transmitted).

Yes, you can use your mini PC, but you may encounter real-time performance issues. The motion control software (SDK) is free.

We can provide integrated solutions. Due to compatibility concerns between gearboxes and motors, please provide the required gear ratio, and we will assist you in selecting a suitable gearbox.

Refer to Chapter 2.4, Page 21 of the user manual for information on real-time error functionality. You can use Ctrl+F to search for relevant terms for additional details.

Yes, it is possible. For large-scale projects, please provide details such as the number of devices involved, so we can offer better design support.

Ensure each motor has a unique ID (range: 5-125) and verify that the acceleration, deceleration, and other parameters are consistent between the motors. After changing the ID, disconnect and reconnect the motors individually.